Privacy Policy

Introduction and Scope

SU Digital Marketing LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and engage with our digital marketing consulting services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at sudigimark.com, contact us through our online forms, or engage us for marketing consulting services.

By accessing our website or submitting information through our contact forms, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described herein, please do not use our website or submit personal information to us.

This policy applies to all personal information collected through our website, email communications, telephone inquiries, and any other interactions between you and SU Digital Marketing LLC. It does not apply to third-party websites linked from our site, which maintain their own independent privacy policies.

Information We Collect

We collect several types of information from and about users of our website and prospective clients who contact us:

Information You Provide Directly

• First and last name
• Business name and industry
• Email address and telephone number
• Website URL and online marketing information
• Monthly marketing budget range
• Services of interest and project descriptions
• Any other information you voluntarily provide in contact forms or email correspondence

Information Collected Automatically

When you visit our website, we automatically collect certain technical information through cookies, web beacons, and similar tracking technologies:

• IP address and approximate geographic location
• Browser type and version, operating system
• Pages visited, time spent on each page, and navigation path through our site
• Referring website or search query that brought you to our site
• Device type (desktop, mobile, tablet)
• Date and time of visit

Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to improve your browsing experience, analyze website traffic, and support our marketing activities. We use the following categories of cookies:

Essential Cookies

These cookies are necessary for the basic functioning of our website. They enable core features such as form submission and page navigation. You cannot opt out of essential cookies while continuing to use our website.

Analytics Cookies

We use Google Analytics 4 to collect anonymized information about how visitors use our website. This data helps us understand which pages are most popular, how visitors navigate our site, and where improvements can be made. Google Analytics data is aggregated and does not personally identify individual visitors. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On available at tools.google.com/dlpage/gaoptout.

Marketing and Remarketing Cookies

We may use Google Ads remarketing tags and similar advertising cookies to show relevant advertisements to visitors who have previously visited our website. These cookies track which pages you visited and may be used to display targeted ads on other websites within the Google Display Network. You can manage your Google ad preferences at adssettings.google.com.

Most web browsers allow you to control cookie settings through your browser preferences. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, disabling certain cookies may affect the functionality of our website. Please refer to your browser's help documentation for instructions on managing cookie settings.

How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and provide requested information about our services
• To schedule and conduct marketing consultations and strategy sessions
• To prepare and deliver proposals, audits, and marketing recommendations
• To provide ongoing digital marketing consulting services to clients
• To send service updates, invoices, and project-related communications
• To send marketing communications about our services, case studies, and educational content (with your consent)
• To analyze website usage patterns and improve our website's content and functionality
• To comply with legal obligations and protect our legal rights
• To detect and prevent fraudulent or unauthorized use of our website

Marketing Communications

If you contact us through our website, call us, or engage our services, we may send you occasional email communications about digital marketing topics, company news, and service updates. These communications are designed to provide value and are not sent with high frequency.

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send, by replying to any email with "unsubscribe" in the subject line, or by contacting us directly at richardsu@sudigimark.com. Please allow up to 10 business days for opt-out requests to be processed.

Please note that opting out of marketing communications does not affect service-related communications. If you are an active client, we will continue to send project updates, invoices, reports, and other communications necessary for the delivery of our services.

Data Storage and Security

We store personal information on secure servers and take reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• SSL/TLS encryption for all data transmitted through our website
• Password-protected access controls for all internal systems containing client data
• Use of reputable third-party platforms (Google Workspace, industry-standard CRM tools) with their own robust security measures
• Regular review of data access permissions

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to maintain our business records, and to comply with legal obligations. Contact form submissions from non-clients are typically retained for 24 months. Client records are retained for a minimum of 5 years following the end of the client relationship.

Third-Party Services

We use the following third-party services in connection with our website and business operations, each of which may collect or process information independently:

• Google Analytics: Website traffic analysis and user behavior reporting
• Google Ads: Online advertising and remarketing campaigns
• Google Workspace: Email communication and document storage
• Web Hosting Provider: Server infrastructure for our website

These third-party services have their own privacy policies governing their use of your information. We encourage you to review the privacy policies of any third-party services you interact with through our website. We are not responsible for the privacy practices of third-party websites or services.

California Consumer Privacy Rights (CCPA)

As a California-based business, we comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). California residents have the following rights regarding their personal information:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and any third parties with whom we share it.
• Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions (such as information needed to complete a transaction, comply with legal obligations, or maintain security).
• Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt Out of Sale: We do not sell personal information to third parties. If this practice changes, we will provide notice and an opt-out mechanism.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at richardsu@sudigimark.com or call (858) 405-4812. We will respond to verifiable consumer requests within 45 days as required by California law. We may need to verify your identity before processing your request.

Children's Privacy

Our website and services are directed exclusively toward business owners, marketing professionals, and adult consumers. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information from our records. If you believe we may have collected information from a minor, please contact us immediately at richardsu@sudigimark.com.

Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted service providers who assist us in operating our website or conducting our business, subject to confidentiality agreements
• Legal Compliance: We may disclose information when required by law, court order, or governmental authority
• Business Protection: We may disclose information to protect the rights, property, or safety of SU Digital Marketing LLC, our clients, or others
• Business Transfer: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction

Policy Updates

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our website following the posting of changes constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, please discontinue use of our website and contact us to request deletion of your personal information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: